Services > Billing
NewGen MC has a unique blend of Telco Billing skills, allowing the company to operate within 2 specialized areas, namely Billing Implementations and Billing Managed Services.
Billing systems are without a doubt the life blood of any Telco operation. NewGen MC has over the years been involved in numerous start up Telco and Billing implementations and as such has realized the key areas within any successful implementation are:
- Requirements gathering
- Requirements documentation (Business analysis)
- Design Analysis
- Systems Analysis
- Solution Analysis
- System Implementation and Project Management
- Data Migration
- Quality Assurance
NewGen MC has the resources, skills, processes and experience to deliver quality and timely work within all of the identified areas, thus ensuring successful implementations within challenging environments.
Billing Managed Services:
NewGen MC has realized that the success of any billing system does not end with a successful implementation but is measured by the correct and successful utilization of the system by business. As such NewGen MC has realized the need for a Managed Service offering to Businesses whereby the implemented billing system is managed in its entirety or on a piece meal basis. Businesses have differing road maps with regards support of Billing systems and thus NewGen MC is able to offer 2
Managed Service options:
- Full outsourced model – business thus has no desire to become involved in the day to day management and running of the system and outsources the full function.
- Initial full or partial Managed Service option – business has the need for skills transfer and knowledge transfer to occur to empower its employees to manage the billing system within a specified handover period. NewGen has successfully deployed both options within organizations and is uniquely positioned to enable successful knowledge transfer within organizations having change management, training and skills transfer resources within the company as well.
Skills available within NewGen MC to ensure delivery within these areas include:
- Software Developers
- System Administrators
- Data Base Administrators
- Systems Analysts
- Business Analysts
- Business Process Reengineering
- Implementation Specialist
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